FULL_TIME

Leeds

London

Edinburgh

Manchester

<h1 style="font-size:40.5px; text-align:center; color:#000000;">Careers at Maki & Ramen</h1>

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At Maki & Ramen, we’re about more than just great sushi and ramen; we’re a growing family with big energy and even bigger hearts. Since starting out in Edinburgh in 2015, we’ve expanded across Scotland and England, bringing our fun, vibrant restaurants to cities nationwide, with London coming next. Known for our post-it note walls, dragons in the sky and sakura-covered ceilings, our spaces are lively, welcoming and powered by the people who work in them. We’re also passionate about giving back, partnering with local charities in every region we operate in and donating £1 from every ramen sold during dedicated weekly hours. Joining Maki & Ramen means being part of a supportive, ambitious team, growing your career, having fun at work - and knowing you’re helping make a real difference in the communities we serve.

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<h3 style="color:#000000; font-size:40.5px; text-align:center;">Current Vacancies</h3>

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Maki & Ramen Careers

Maki & Ramen

Pay: £32,000.00-£33,000.00 per yearAddress: Unit 12.0.04 the O2, Peninsula Square, London SE10 0DXPay Rate: Up to £50,000 OTE (£32,000–£33,000 base &#43; £7,000 bonus &#43; tips)Hours: 45-50 per week (hours are negotiable)Role: Full Time General ManagerCommencement Date: ASAP Be part of something new – join Maki &amp; Ramen O2 (SE10 0DX)We&#39;re Maki &amp; Ramen – a growing, Japanese-inspired dining brand known for our homemade ramen and freshly prepared sushi. With a strong focus on quality and warm, attentive service, we’re passionate about delivering a memorable experience for every guest.With our O2 location opening soon - we’re looking for an experienced and driven Restaurant General Manager to lead the launch and shape the future of this exciting new site. If you&#39;re ready to take the next step in your career and be part of a vibrant, expanding team, we’d love to hear from you.Key Responsibilities:We’re looking for confident, adaptable individuals excited to be part of something new. You’ll receive full training to help you settle into the Maki &amp; Ramen way and lead with confidence from day one.As Restaurant General Manager, you&#39;ll play a key role in launching and running our new O2 site. You’ll be responsible for overseeing all aspects of day-to-day operations – from managing the team and ensuring exceptional customer service, to driving performance, maintaining high standards, and delivering strong commercial results. Some of your responsibilities are listed below and are not limited to:<ul><li>Oversee all aspects of restaurant operations within a high-traffic, event-driven venue, ensuring smooth and efficient service before, during, and after arena events.</li><li>Lead, develop, and inspire a large and diverse team, upholding exceptional standards of hospitality, culture, and performance in a fast-paced environment.</li><li>Drive commercial performance, including revenue maximisation, upselling initiatives, cost control, labour management, and full P&amp;L accountability.</li><li>Ensure full compliance with health and safety, licensing, food hygiene, and all O2 Arena operational requirements, representing the brand to the highest standard.</li><li>Collaborate closely with arena stakeholders (security, events, facilities, suppliers) to coordinate logistics, anticipate visitor surges, and maintain an excellent guest experience during peak trading periods.</li></ul>Required Skills and Experience:<ul><li>High-volume operational expertise, with proven ability to manage rapid table turnovers, queue control, and increased footfall during event times.</li><li>Outstanding leadership and communication skills, capable of motivating large teams, delegating effectively, and sustaining morale in demanding situations.</li><li>Strong commercial and analytical acumen, confidently interpreting data (covers, average spend, labour percentages, wastage, forecasts) to support consistent profitability.</li><li>Resilience and adaptability, able to maintain control during operational challenges, last-minute event schedule changes, or unexpected spikes in demand.</li><li>A commitment to delivering a premium guest experience, ensuring service quality remains high despite volume, pressure, and time constraints.</li></ul> As a part of the team, you will receive a motivated and friendly working environment and a competitive salary &#43; tips on top an opportunity to expand your career.What are you waiting for? Join us today!Job Type: Full-timeBenefits:<ul><li>Discounted or free food</li><li>Employee discount</li><li>Sick pay</li><li>Store discount</li></ul> Experience:<ul><li>Restaurant management: 1 year (required)</li><li>Hospitality: 1 year (required)</li><li>Customer service: 1 year (required)</li><li>Management: 1 year (required)</li></ul> Licence/Certification:<ul><li>Driving Licence (preferred)</li></ul> Work Location: In personAddress: Unit 12.0.04 the O2, Peninsula Square, London SE10 0DX

Careers at Maki & Ramen

Current Vacancies

6 Vacancies

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