Pay Rate: £11 - £12.71 per hour (typical earnings up to £13.50 with tips)

Hours/Schedule: 35-45 per week (hours are negotiable)

Role: Front of House

Locaation: Unit 1.131 Metrocentre, Gateshead NE11 9XZ

Be part of something new – join Maki & Ramen

We're Maki & Ramen – a growing, Japanese-inspired dining brand known for our homemade ramen and freshly prepared sushi. With a strong focus on quality and warm, attentive service, we’re passionate about delivering a memorable experience for every guest.

Key responsibilities:

Greet and seat guests with warmth and professionalism
Manage reservations and waitlists efficiently
Take orders accurately and relay them to kitchen/bar
Serve food and beverages promptly
Handle payments and process transactions
Maintain cleanliness and presentation of dining area
Resolve guest concerns quickly and courteously

Skills & Qualifications:

Strong communication and people skills
Friendly, outgoing, and professional demeanour
Ability to multitask and stay calm under pressure
Basic math and POS system knowledge
Attention to detail and high standards of cleanliness
Previous hospitality experience (preferred)
Flexibility to work varied shifts including nights and weekends

As part of our team, you will receive a motivated and friendly working environment, delicious team meals and a competitive salary + tips.

What are you waiting for? Join us today!

Job Types: Full-time/Part-time, Zero hours contract

Benefits:

Discounted or free food
Store discount

Experience:

Hospitality: 1 year (preferred)
Front of House: 1 year (preferred)

Front of House - NE11 9XZ