Floor Supervisor - W1D 5JF

Maki Ramen

London•£13 - £13.50 (typical earnings up to £16 p/h with tips)•Full time

Pay Rate: £13 - £13.50 (typical earnings up to £16 p/h with tips)

Hours/Schedule: 40-45 per week (hours are negotiable)

Role: Floor Supervisor

Commencement Date: ASAP


Be part of something new – join Maki & Ramen


We’re Maki & Ramen — a vibrant Japanese-inspired dining concept known for fresh sushi, flavourful ramen, and warm, welcoming hospitality. With a focus on quality ingredients, great service, and a relaxed but energetic atmosphere, we aim to create a memorable experience for every guest.


Maki & Ramen is looking for an experienced and motivated Floor Supervisor to support the management team in leading front-of-house operations. This is a great opportunity to take on a leadership role, help maintain excellent service standards, and contribute to a positive team culture in a busy, fast-paced restaurant environment.


If you’re passionate about hospitality, thrive under pressure, and enjoy leading a team to deliver outstanding guest experiences, we’d love to hear from you.


Key responsibilities:

  • Support the day-to-day running of front-of-house service, ensuring smooth and efficient operations.
  • Lead, motivate, and guide the team during service to maintain high hospitality standards.
  • Deliver excellent customer service and handle guest feedback or concerns professionally.
  • Ensure cleanliness, organisation, and presentation standards are consistently maintained.
  • Assist with staff training, onboarding, and ongoing development.
  • Coordinate closely with the kitchen team to ensure seamless service flow.
  • Help monitor stock levels, team performance, and operational procedures.
  • Ensure compliance with company policies, health & safety, and food hygiene standards.


Skills & Qualifications:

  • Previous experience in a supervisory or senior front-of-house role within hospitality.
  • Strong communication, leadership, and organisational skills.
  • Ability to work efficiently in a fast-paced restaurant environment.
  • A positive, proactive attitude with a passion for customer service.
  • Flexibility to work evenings, weekends, and busy service periods.


As part of our team, you will receive a motivated and friendly working environment, delicious team meals and a competitive salary + tips.


What are you waiting for? Join us today!